An ATR Certificate can ensure that customs charges lower or even zero import duties to you as the sender, or the recipient of your Time Definite shipments. This may also apply to shipments from Turkey to the EU Member States

An ATR certificate is required for the export to Turkey of some types of goods. For export shipments with a value higher than € 25, - DHL Express prepares an approved  ATR certificate. If the shipper provides an unsigned (not yet stamped by customs) ATR Certificate, DHL will replace it. Drawing up an ATR certificate endorsed by DHL ensures that a shipment can enter our network that same evening and prevents the shipment from being delayed when imported into Turkey.

When the sender adds an unapproved (ie not stamped by customs) and thus invalid ATR document, the customer pays a surcharge for preparing an endorsed ATR document. This surcharge is €10.

Additional services and surcharges

No surcharges are charged for the handling of fully endorsed ATR documents for both import and export.

For more information, please contact your DHL contact person or DHL Customer Service on 088 - 0552 000.

As of May 30, 2019 - Abolition of deminimis value

Turkish customs have published new legislation to abolish the deminimis value of €22. Finance Minister Berat Albayrak said Turkey will curb international e-commerce shipments that avoid taxes in order to support local manufacturers and strengthen its economy. This legislation will be applied from May 30, 2019.

What does this mean for private individuals (B2C)

  • The deminimis value of €22 will be cancelled. As a result, shipments with a value under €22 are now subject to duties, taxes and customs charges.
  • DHL will still be able to place personal goods to private individuals (such as gifts) of 0 to 1500 euros with a weight of up to 30 kg under the exemption. In that case, clearly state on your invoice that it concerns goods for personal use.
  • Tax rates are as follows: 18% for shipments sent from the EU and 20% for shipments from outside the EU. 

Wat betekent dit voor bedrijven (B2B)

  • For the companies, the formal customs clearance process will be followed. As a result, shipments with an invoice value under € 22,- are from now on subject to levies, taxes and customs costs. The importer has the option to designate a fixed broker in advance by means of. a Power of Attorney.
  • Shipments with goods that are not intended for commercial purposes (such as samples/samples) remain exempt from any tax. In that case, clearly state on the air waybill and invoice that it concerns goods that are not intended for resale.
  • Clearance of B2B shipments with a value below € 22, - will therefore be mandatory through a broker, which means that your shipment may have an extra delay.

To avoid unnecessary delays, we recommend the following for shipments with a value below € 22,-

  • An acceptable/detailed content (see list below for acceptable content)
  • HS code (Harmonized Customs Goods Code) with a minimum of 8 digits.
  • The Cnee tax number contains 10 digits (for businesses) and the identification number contains 11 digits (for individuals).
  • If the content is a sample (not for resale) for companies in Turkey, the statement “Sample for Purpose” on the invoice and air waybill is mandatory.
  • Examples of (un)acceptable product description

For more information, please contact your DHL contact person or DHL Customer Service on 088 - 0552 000.

As of April 26, 2018 - Reduction of the deminimis value

As of April 26, 2018, the low value exemption in Turkey will be reduced from €30 to €22. In addition, books and similar printed matter for private use with a value of up to € 150 will be excluded from the preparation of a formal customs declaration. The following categories of customs values ​​will apply in Turkey:

Category 2: Low value up to € 22:
Risk analysis and value verification by customs authorities will be applied. A formal customs declaration may still be required. Books and similar printed matter for private use with a value of up to € 150 are also exempt from payment of customs duties and taxes.

Category 3: Dutiable consignments to private individuals with a value between €22 and €1500  and with a weight of less than 30 kg.
Large quantities of goods or goods not intended for private use may be refused by the customs authorities. The recipient must authorize DHL to prepare the customs declaration. Failure to authorize will lead to a delay in the shipment.

Category 4: Other shipments
Shipment will be stored for the purpose of a formal customs declaration. The consignee/importer will be contacted to provide clearance instructions. DHL or an external customs agent must be authorized. The customs declaration procedure will be started the day after all required documents have been received.