I was not at home

We visited your address, but unfortunately you were not home. We left a card in your mailbox, with which you can choose where and when you will receive your parcel.

Select an option

Import duties and/or VAT

When i receive my parcel, I have to pay import duties and/or VAT

Why and how?

TRACKING NUMBER MORE THAN 10 DIGITS?

Is your tracking number longer than 10 digits? Then your shipment is handled by DHL eCommerce. This is a different division within the DHL group with its own network for transporting shipments and its own customer service

Go to DHL eCommerce