When contacting us by phone, please keep your DHL account number or DHL shipment (waybill) number at hand.
If you have neither, please contact us via email or chat.
A DHL Express account number consists of 9 digits and starts with 19, 95 or 96. A DHL Express shipment number consists of 10 digits.
Do you have a question, remark, complaint or suggestion? Please contact our Customer Service via email or chat. We will be happy to help!
Does your account number consist of 8 digits, or is your shipment number longer than 10 digits, starting with 3S, JVGL, HL or C? That is a shipment number from DHL Parcel. This is another division within the DPDHL group with its own network for transporting shipments and its own customer service. Click here to see the options for contacting DHL Parcel.
Other contact possibilities
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Quote for regular shipping
We are happy to provide a personalised quote when you send express shipments regularly. Leave us your contact details and we will be in touch as soon as possible.
Questions about your invoice
Please contact our financial department for questions about your invoice through our contact form (select ‘my invoice’) or call us on +31 (0)88 - 1004 200.
Straight to the top
Send your compliment or complaint straight to the DHL Express management.
Our spokesperson Ewout Blaauw can be contacted via firstname.lastname@example.org.
Is your tracking number longer or shorter than 10 digits? Please contact our colleagues of DHL Parcel.