We will respond quickly to your questions
DHL Express is here for you. We will respond quickly to your comment, question, complaint or your suggestion for improving our service. Please let us know using the contact form.
Do you have any questions during office hours? Please contact us via Facebook or Twitter.
Do you have a complaint or a compliment? Go straight to the Top!
Contact our management.
Queries about your shipment?
The quickest way to find our rates/transit times (also without a DHL account number) is to use our online rate tool. Do you have specific (urgent) questions about your existing Express shipment? Please contact our Express customer service on +31 (0)88 - 0552 000.
Openingshours DHL Express Customer service:
24 December 8:00 - 18:00
31 December 8:00 - 18:00
Questions about tracing?
Enter your shipment 10 digit number here and follow the contact information that you will see on the results page.
Is your tracking number longer or shorter than 10 digits? Please contact DHL Parcel or call 0900 - 222 21 20 (€1 per call).
Need a quote?
Will you be sending shipments regularly? We will be happy to provide a personalised quote. Please send us your contact details via email to dhldirectsales@dhl.com or use the contact form and we will be in touch as soon as possible.
Sending online?
Are you booking shipments via one of our online shipment tools but would like some assistance? Then please complete the contact form. During working hours we will call you back as soon as possible.
Questions about your invoice?
Do you have a DHL account number and a question about your invoice? Please call us on +31 (0)88 - 1004 200 or email us at efssamsquery@dhl.com. You can also complete the contact form; we will get back to you as soon as possible.
Press
Journalists can contact Corporate Communications for media inquiries, spokesperson Ewout Blaauw, M +31 651 591 491, E ewout.blaauw@dhl.com. We can only react to media inquiries. Other questions? Please contact our Customer Service.
Chat
Get a quick answer from our dedicated specialist. Is your tracking number longer or shorter than 10 digits? Please contact DHL Parcel.