Returns
Do it yourself
Do it yourself
Returning a package with DHL Express is very easy. Drop it off at a DHL ServicePoint or book a pick-up for our courier. You simply choose what suits you best!
Returns
How do I do that?
How do I package my return shipment?
- Place the item in its original or other suitable packaging.
- Close the package.
- Stick the enclosed return label on the return packaging.
- Remove any old labels or make them unreadable.
- If you don't already have a return label, please check the return procedure of the sender. Here you will find information on how to create the return label.
How do I send my return shipment?
Sending a return is very easy. You can drop off your return shipment at a ServicePoint or opt for a pick-up by our courier. If you choose a ServicePoint, you decide where and when you deliver the return. First choose 'send shipment', then all ServicePoints in your area will appear and choose the nearest ServicePoint. With a pick-up, one of our couriers will collect your return shipment from you.
Returns
You have a choice
Deliver your return to a ServicePoint
✔ Always a service point close by
✔ Decide for yourself when you deliver your return
✔ Arranged quickly and easily
Return pick-up by courier
✔ Schedule an appointment
✔ Pick up on location
✔ Express service