Simply Intuitive

With its intelligent, streamlined interface, MyDHL+ uses your preferences to guide and improve your experience. From predictive address entry to real-time error correction, it’s more of the features you want and less of those you don’t. The result is a less complicated process that delivers exactly what you need, exactly when you need it.

ACCURATE ADDRESSES EVERY TIME YOU SHIP

Using predictive single-line address entry to help you get it right, an intuitive search engine-style auto-suggest system anticipates your shipping origin or destination as you type. It also recalls and displays your previously entered addresses.

MyDHL+ understands address format nuances for more than 220 countries and territories – which means less room for error, to ensure that your shipment gets delivered on time, every time.

REAL-TIME ERROR CORRECTION

If you make an error in an entry field, you’ll be alerted before you try to continue. This way there’s no need to go back and fix things later.

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Simply flexible

To ensure a state-of-the-art online process tailored to your particular shipping requirements, we’ve introduced dynamic, personalized experiences for Guest Users, Registered Users and Corporate Account Holders. However you choose to ship, we offer guidance, services and features built around your needs.

BE OUR GUEST

Our intelligent, easy-to-use interface now enables Guests to access our essential online shipping tools in a few simple steps, without having to register, create an account or even log in to the system.

ONE USERNAME, ONE PASSWORD, ZERO HEADACHES

If you choose to register, your email address is the only username you’ll ever have to remember. Once logged in, you’ll have access to the most robust collection of online logistics tools in the express shipping industry. Whether you’re importing or exporting, it’s just one application with one password – all the time, every time.

SIMPLIFIED CONTROL

For corporate shipping environments, MyDHL+ provides all the benefits that Registered Users enjoy, plus a unique multi-user shipping system that offers centralized control and complete visibility of your employees’ shipping activities.

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SIMPLY TRANSPARENT

MyDHL+ delivers complete visibility, making it easy to access critical shipping information you need to stay informed and up to date. Set up alerts and notifications to instantly see shipment status, account details, rates, fees and more. Plus, it’s simple to share information with anyone, anywhere.

GET COMPLETE VISIBILITY OF YOUR SHIPMENTS

With MyDHL+, you can instantly track your shipments from any device, so it’s never been quicker or simpler to get total visibility at any time, from wherever you are.

Additionally, when you register, you can easily view the status of all your shipments – including those that are already delivered, in-transit, pending or even cancelled. You can also choose to receive proactive notifications – via email or text message.

This means you’re always in the know, whether you’re in the office or on the go.

PERSONALIZE NOTIFICATIONS

MyDHL+ enables you to send customized email notifications from your own email address. Connect directly with your Customers right from the application, eliminating any awkward copying, pasting or forwarding of emails. Share shipment information, including tracking numbers, as well as waybills and other associated documentation.

With MyDHL+, recipients will be able to instantly recognize and prioritize your personalized notifications.

PREVIEW BEFORE YOU PRINT

Prior to printing, you can preview shipping labels and Customs documents to ensure accuracy before you select how many copies you want of each.

UNDERSTAND DUTIES AND TAXES BEFORE YOU SHIP

MyDHL+ helps you take the guesswork out of estimating your total costs ahead of time. Not only can you request a transportation rate quote, but you can also get an estimate for duties and taxes. With this feature, there are no surprises for your Customers.

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Simply efficient

We know you want to get in, get out and get it there – fast. With fewer steps and greater functionality, MyDHL+ integrates your most important online shipping services all in one place, all in one powerful tool. So it’s faster and easier than ever to ship your way, on your schedule, on your terms.

CUSTOMIZE YOUR EXPERIENCE

MyDHL+ uses a forward-thinking design to provide an online experience that best fits your needs. Users can choose a guided step-by-step navigation – in which a synopsis of key information is always visible – or a single-screen navigation that moves more quickly through the shipping process.

KEEP TRACK OF ACTIVITY WITH YOUR DASHBOARD

Registered users will now enjoy greater flexibility and efficiency with the use of a customizable Dashboard interface that puts the most important information and tools right at your fingertips. This feature can be used to quickly create exports and imports, view rates, get quotes and determine your shipment status. You can also customize quick links, view shipment history and much more.

PREPARE IMPORTS QUICKLY

We streamlined the importing and returns processes, enhancing many of the features that will be familiar to online importers already using MyDHL+. There’s no need to access a separate application. No import account? No problem. The importer can pay with a credit card, create a return label and share it via email with the return shipper.

Registered Users can also use MyDHL+ to authorize their employees, external vendors, clients and anyone else they wish to use their account. The system lets you share as much or as little information and access as you like – making the entire importing process quicker and more efficient.

SPEED THROUGH CUSTOMS

We know that filling out Customs documents can be confusing, time-consuming and sometimes overwhelming. That’s why MyDHL+ includes state-of-the-art functionality to help guide you along the way, making the process faster. The system also asks intuitive questions to help you correctly fill in more complex required information.

The application also conveniently gives you instant access to Commodity Tariff Codes required for Customs clearance. This critical feature saves you the time and hassle of looking codes up yourself. More importantly, it helps to ensure the accuracy of your documentation, which can prevent delays in the Customs clearance process and give you a more precise estimate of your duties and taxes.

SNEL SCHEDULE A PICKUP IN NO TIME

Are you a Guest User requesting a pickup for a return shipment? Or maybe you’re an advanced user with more complex scheduling needs? MyDHL+ enables anyone to arrange single or multiple pickups in just a few clicks.

Plus, Registered Users have access to the My Pickup feature, which enables you to view all of your scheduled pickups at a glance – including upcoming ones, as well as those previously completed or even cancelled.

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Quickstarts

Useful information in the form of Quickstarts and Reference guides

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FAQ

All frequently asked questions about MyDHL+ at a glance

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Leaflet

All information about MyDHL+ can be found in one leaflet

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