Shipping

Are there any additional costs for me as a sender?

In the track & trace I see that my package is 'on hold' at Customs. What should I do?

How do I prevent Customs from blocking my package?

Will Customs open my package?

Can I send everything everywhere?

When will I have to deal with Customs?

A time definite delivery was not delivered at the agreed time. Can I request a refund from DHL?

How do I calculate the volumetric weight?

How do I pay VAT and import duties to DHL Express?

How are import duties and VAT calculated?