How can I become a customer
Contact
How can I give a compliment or file a complaint
How do I make a new/different delivery appointment?
How can I reach the finance department
How can I reach customer service?
How can I become a customer
When in possesion of a Chamber of Commerce number both business and private individuals can become a DHL Express customer Request your account number immediately.
How can I give a compliment or file a complaint
Do you have a complaint or a compliment? Go straight to the top and tell Kees de Lange (Managing Director DHL Express the Netherlands).
How do I make a new/different delivery appointment?
How can I reach the finance department
Questions about your invoice? Contact our financial department on 088 – 0552 000 and choose the option “questions about your invoice” or contact us via the contact form (select 'my invoice').
How can I reach customer service?
Contact our customer service by email, phone or ask a question to our chatbot. Are you a DHL Express customer? Then you can also contact your contact person.
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Due to the winter weather, your shipment may experience delays. We remain fully operational and are doing everything we can to deliver your parcel as quickly and safely as possible. To minimise delays, the pick-up times for last-minute collections have been brought forward to no later than 4:00 pm.