Tracking number more than 10 digits?

Is your tracking number longer than 10 digits? Then your shipment is handled by DHL eCommerce. This is a different division within the DHL group with its own network for transporting shipments and its own customer service

Go to DHL eCommerce

Not home, still delivered

Not present? No worries. Pick up the package at a DHL ServicePoint. Schedule a new delivery time. Or give permission for delivery to the neighbors or to the office. Enough options.

Make your choice

Import duties and/or VAT

Package from abroad on its way for delivery? Then paying tax may be an issue. Think of import duties, VAT and excise duties. Arrange it quickly and easily via the DHL Express Mobile App.

Why and how?

Flexible delivery
Choose the time of delivery yourself

Decide for yourself how, where, where and when a shipment is delivered. With DHL On Demand Delivery, we are at your doorstep when it suits you.

Read more

Veelgestelde vragen

Is my shipment number from DHL Express or DHL eCommerce?

Is my label from DHL Express or DHL eCommerce?

What is the difference between DHL Express and DHL eCommerce?

All questions