Due to corona and to protect the safety of our couriers, DHL Express no longer accepts payment in cash or by PIN on delivery.
This prevents you and the courier from having to touch debit cards, credit cards and payment devices at the doorstep.
Have you been requested to pay duties and/or taxes for the delivery of your shipment? These need to be paid in advance.
Payment should preferably be done online and prior to delivery. You could also pay with the courier, but then only via Tikkie.
You can pay your duties and taxes quickly and securely via On Demand Delivery or via the DHL Express Mobile App.
NEW: DHL EXPRESS APP
Are you expecting a package or have you missed our courier? Then download the DHL Express Mobile app and discover the many possibilities:
- Follow your package closely
- Change the delivery with On Demand Delivery
- Set your delivery preferences once
- Or pay the required import duties and VAT
All in one app, quick and easy!
Can you not indicate your preference via the app? Then go to On Demand Delivery.