Shipping with DHL Special Services

Do you need to ship something extra large or heavy, or are you importing large stocks? Is your shipment extremely urgent, or does it need special handling? You can rely on DHL Special Services for a solution that fits your needs. We go everywhere, from factory and clinic to trade fair and construction site.

Within Europe, you pay for kilometers, not for weight. This keeps your costs down, securing a competitive rate for you. For example, your pallets can be transported across Europe by road. That's both incredibly fast and cost-efficient!

Call or mail us to discuss your needs. Our Special Services team is here for you 24/7 call us  or mail specialservices[dot]nl[at]dhl[dot]com (specialservices[dot]nl[at]dhl[dot]com) for more information or a quick quote.

This phone number is exclusively for DHL Special Services shipments. For assistance with any other DHL Express shipments, please contact our Customer Service via Whatsapp, chat, phone, or email. Track your shipment conveniently online using Track & Trace

Services

DHL SPRINTLINE

Via the fastest route directly to the receiver

  • Urgent shipments from door to door by road 
  • Delivery in the Netherlands or the rest of Europe 
  • Support for customs-duty countries (Norway, Switzerland and UK)

DHL JETLINE (NFO)

Your shipment will be sent to the destination using the chosen air freight option.

  • Urgent shipments from door to door via the next possible flight (Next Flight Out)
  • Economy Air Freight (slightly longer transit time)
  • Charter flight (entire airplane available)

DHL JETLINE (OBC)

Personal handling of your shipment, with an On-board Courier from pick-up to delivery, for maximum security.

  • Global coverage

DHL TAILORMADE SOLUTIONS

Shipping solutions crafted to meet your specific needs

  • Dangerous goods transport
  • Temperature controlled transport
  • Milk runs
  • Personal delivery
  • White glove service

We will contact you as soon as possible
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Request your DHL Special Services request via this form. For all other DHL Express questions, you can contact our Customer service via Whatsapp, chat, phone or email. You can easily track your shipment online via Track & Trace.

 

When standard transport isn't enough

A customer urgently needed to ship ski wax to Japan. As the product was classified as dangerous goods, specialised packaging, documentation and transport handling were required.

With DHL Express Special Services, we managed the entire process and secured a place on the fastest available flight. This ensured the shipment arrived safely, fully compliant with all regulations, and on time at its destination in Japan.

When timing is everything

For a customer who needed to deliver urgent passports safely and on time to private individuals at home every day, reliability was just as important as speed. That’s why DHL Express Special Services developed a tailor-made solution combining the speed of rail transport with dedicated couriers to ensure reliable next-day delivery.

The result: a secure, controlled and efficient delivery process, fully tailored to a shipment where every minute counts. Thanks to our flexible approach, the end recipient receives their passport quickly and with maximum confidence.