DHL Express Kennisbank

As a global player in logistics, Deutsche Post DHL makes every effort to prepare its business and customers for the challenges of the future. To this end, we have launched our global Delphi study, “Delivering Tomorrow − Customer Needs in 2020 and Beyond.”

The potential for Augmented Reality in the logistics industry has already been highlighted in the acclaimed ‘DHL Logistics Trend Radar’. This overarching study is a dynamic living document designed to help organizations derive new strategies and develop more powerful projects and innovations.

Imagine a world where our streets and highways are full of driverless trucks and cars moving in perfect sync with each other. Road traffic accidents caused by human error will become a thing of the past. Our daily commute to work will be stress-free and safe – we’ll get into our cars, enjoy a cup of coffee, read the latest news, interact with other passengers, and even catch up on some sleep!

The parameters for sustainable business are changing. As a global logistics company, we are seeing that in many industries the deciding factor is no longer solely what a company produces or what services it offers. How a company acts has become just as important – i.e., which values drive its actions and what impact its business practices have along the production and supply chains. Our customers and partners are increasingly dealing with this change as well.

The potential for Big Data in the logistics industry has already been highlighted in the acclaimed ‘DHL Logistics Trend Radar’. This overarching study is a dynamic, living document designed to help organizations derive new strategies and develop more powerful projects and innovations.

In today’s society, the Internet is often considered a “given” due to its ubiquitous presence and accelerating influence on the ways in which we live, work, and communicate with one another. But how did the Internet get so large so quickly, and what role will it play in the future?

As you will read in this trend report, the DHL Solutions & Innovation team is busy creating and piloting systems based on low-cost sensor technology. Our next step is to bring these systems to market. We hope you enjoy this deep dive into the future of logistics.